The USCIS may not be the best organized government agency on the planet. There was a bit of a scandal about the intentional destruction of files that were backlogged if I recall correctly. Now it’s been discovered that they lost over 100000 files of naturalization applicants.
I wonder how many non-natz cases they’ve lost. Considering that it’s happened to more than one client of mine, I’m guessing it’s lots. The agency which has gone through numerous name changes since 9/11 really needs a top to bottom overhaul and some modernization to deal with the millions of cases that they handle a year.
